Privacy Policy

1. Introduction

VeduCoffee LLC ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services or providing us with your personal information, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, company name, and mailing address
• Project Information: Details about your project requirements, business needs, and technical specifications
• Communication Records: Emails, messages, and other communications you send to us
• Payment Information: Billing details and payment information (processed securely through third-party payment processors)
• Account Information: Username, password, and other account credentials if you create an account with us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• Device Information: IP address, browser type and version, operating system, device type, and screen resolution
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy for more details)

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Business partners and service providers
• Social media platforms (if you interact with us through social media)
• Public databases and directories
• Referral sources

3. How We Use Your Information

We use the collected information for various purposes, including:

• Service Delivery: To provide, maintain, and improve our software development services
• Communication: To respond to your inquiries, send project updates, and communicate about our services
• Project Management: To understand your requirements, plan projects, and deliver customized solutions
• Business Operations: To process payments, manage contracts, and handle administrative tasks
• Website Improvement: To analyze website usage, improve user experience, and optimize our online presence
• Marketing: To send promotional materials, newsletters, and updates about our services (with your consent where required)
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
• Security: To detect, prevent, and address security issues and fraudulent activities

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and infrastructure providers
• Payment processing services
• Email and communication platforms
• Analytics and marketing tools
• Customer support systems

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or legal processes
• Government requests or regulatory requirements
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection
• Secure data centers and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Support business operations and service delivery

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service provider
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at ceo@veducoffeellc.com. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure that your information receives adequate protection in accordance with this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification for significant changes (where applicable)

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

VeduCoffee LLC
Email: ceo@veducoffeellc.com
Address: ISAKOV ST. / SH / 36 / 7 NATURAL MALATIA-SEBASTIA 0004 YEREVAN ARMENIA
CEO: Karen Mikoyan